Terms of service

1. Overview

This website is operated by FITFLOW LTD. Throughout the site, the terms “we”, “us”, and “our” refer to FITFLOW LTD. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including additional terms, policies, and conditions referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to visitors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

2. Online Store Terms

  • By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction or that you have given consent for your minor dependents to use this site.
  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit any viruses, worms, or malicious code.
  • A breach or violation of any Terms will result in immediate termination of your access to our services.

3. General Conditions

  • We reserve the right to refuse service to anyone, at any time, for any reason.
  • Your content (excluding credit card information) may be transferred unencrypted across various networks.
  • Credit card information is always encrypted during transfer over networks.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our Service without express written permission.

4. Accuracy, Completeness, and Timeliness of Information

  • We are not responsible if information on this site is inaccurate, incomplete, or outdated.
  • Any reliance on site content is at your own risk.
  • We may modify the contents of this site at any time but are not obligated to update any information.

5. Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the Service at any time.
  • We are not liable for any modifications, price changes, suspensions, or discontinuation of services.

6. Products or Services

  • Certain products or services may be available exclusively online and have limited quantities.
  • Product descriptions, pricing, and availability are subject to change at any time.
  • We do not warrant that product quality, services, or information will meet your expectations.
  • Refunds and returns are subject to our Refund Policy.

7. Accuracy of Billing and Account Information

  • We reserve the right to refuse any order placed with us.
  • You agree to provide accurate and complete billing and account information.
  • Orders suspected of fraud or reseller activity may be canceled at our discretion.
  • For details, please review our Refund Policy https://fitflowltd.com/policies/refund-policy.

8. Third-Party Links

  • Our site may include third-party links that we do not control.
  • We are not responsible for any third-party content, materials, or transactions.
  • Any complaints or concerns regarding third-party products should be directed to the third party.

9. User Comments, Feedback, and Submissions

  • By submitting comments, suggestions, or feedback, you grant us the right to edit, publish, and use them in any medium.
  • We are not obligated to maintain confidentiality, compensate for submissions, or respond.
  • We may remove content that violates any intellectual property rights or is unlawful, offensive, or inappropriate.

10. Personal Information

  • Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

  • Occasionally, our site may contain typographical errors or inaccuracies related to pricing, promotions, offers, and availability.
  • We reserve the right to correct errors and update information without prior notice.

12. Prohibited Uses

You are prohibited from using our site or content for:

  • Illegal purposes
  • Violating international, federal, state, or local laws
  • Spreading harmful or misleading information
  • Uploading viruses or malicious code
  • Collecting or tracking others' personal information
  • Spamming, phishing, or exploiting security vulnerabilities
  • Any other immoral or offensive activity
  • We reserve the right to terminate your use of the Service for violations.

13. Limitation of Liability

  • We do not guarantee uninterrupted, timely, or error-free service.
  • Your use of the Service is at your own risk.
  • We are not liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of our services.

14. Indemnification

You agree to indemnify and hold FITFLOW LTD harmless from any claims, damages, or legal fees arising from your violation of these Terms.

15. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom.

16. Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms at any time. Any changes will be posted on this page. Your continued use of our website following any modifications constitutes acceptance of the new Terms.

17. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: info@fitflowltd.com
🏢 Address: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom